Rethink First, a behavioural health platform and solutions provider has customers from fortune 50 companies to small/medium entprises. The customer engagment into the Rethink platform and services happen via various channels including videos, webinars, coaching, etc. Mammoth helps bringing all the customer engagement metrics in a single place via an automated data process
Rethink First, a behavioural health platform and solutions provider has customers from fortune 50 companies to small/medium entprises. The customer engagment into the Rethink platform and services happen via various channels including videos, webinars, coaching, etc. Mammoth helps bringing all the customer engagement metrics in a single place via an automated data process
Rethink First, a behavioural health platform and solutions provider has customers from fortune 50 companies to small/medium entprises. The customer engagment into the Rethink platform and services happen via various channels including videos, webinars, coaching, etc. Mammoth helps bringing all the customer engagement metrics in a single place via an automated data process
Rethink was dealing with a classic problem most high growth companies face. The data sources were growing but reporting on the disparate data was proving to be a challenge. Specifically:
The Mammoth platform ingests data from multiple customer engagement channels, from databases (SQL Server) to services (Zoom webinar) to offline files (CSV uploads). Bringing multiple sources of data together and creating transformation rules to blend it all together was done via Mammoth's code-free data preparation functions.
Key benefits:
Mammoth powers Rethink First with a platform that provides consolidated view of their customer engagement metrics.
The key outcomes: